Fernwood Group Limited is committed to protecting your personal information when you are using www.fernwood.co.uk (hereinafter termed ‘the website’). This Privacy Policy relates Fernwood Group Limited’s use of any personal information you provide through the website.
This privacy policy explains the following:
what information we may collect about you
how we will use information we collect about you
when we may use your details to contact you
whether we will disclose your details to anyone else
your choices regarding the personal information you have provided to us
Whenever you provide information to us, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the GDPR 2018 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).
The website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
When you sign up to participate in or receive a service from the website, we may ask you for personal information, differing services may require different personal information. By entering your details in the fields requested, you enable us to provide you with the services you select.
The website collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We may use analysis software to look at IP addresses for the purpose of enhancing the user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
We may use your personal information for a number of purposes including (but not limited to) the following:
for ‘service administration purposes’, which means that we may contact you for reasons related to the service you have signed up for, as set out in a later paragraph (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance)
to contact you regarding a submission you have made to the website, including any content you provide
IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
to analyse and improve the services offered on our website
We may contact you:
in relation to the functioning of any service you have signed up for in order to ensure that the service(s) can be deliver to you;
where you have opted to receive further correspondence
in relation to any contribution you have made to our website
to invite you to participate in surveys about the website (participation is always voluntary)
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. With the above exceptions, your personal information will only be used within this company.
If you post or send offensive, inappropriate or objectionable content anywhere on or to the website, or otherwise engage in any disruptive behaviour on the website, we reserve the right use your personal information to stop such behaviour.
Where we reasonably believe that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory) we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.
If you are aged 16 or under, please get your parent/guardian’s permission before submitting personal information to the website. If you do not have this consent, please do not provide us with personal information.
We will hold your personal information on our systems for as long as is necessary for the relevant service(s), or as long as is set out in any relevant contract you hold with us.
Where you contribute to our website, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Under the GDPR you have the right to request a copy of the personal information we hold about you – and to have any inaccuracies corrected. (We will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files when requested to do so.
Please address requests and questions about this or any other question about this Privacy Policy to us.
All personal information submitted by you to the website will be processed in accordance with this Privacy Policy.
This website is operated by Nottingham Web Design and owned by Fernwood Group
Our principal place of business is Fernwood House, Fernwood Drive, Main Road, Watnall, Nottingham, NG16 1LA
You can contact us: by post, to the postal address given above; using our website contact form, (if applicable); by telephone, on the contact number published on our website; or by email, using the email address published on our website.
Terms & Conditions
Access to, and use of, www.fernwood.co.uk (hereinafter termed ‘the website’) both within the UK and internationally is provided by Fernwood Group Limited on the following terms:
By using the website you agree to be bound by these terms which shall take effect immediately on your first use of the website. If you do not agree to be bound by all of the terms please do not access, use or contribute to our website.
These terms may be changed from time and should, therefore, be checked on a regular basis. Your continued use of the website will be deemed as acceptance of the updated or amended terms. If you do not agree to any changes, you should cease using the website.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of it.
Prohibited behaviour includes (but is not limited to): harassing or causing distress or inconvenience to any person or persons; transmitting obscene or offensive content; or disrupting the normal flow of dialogue within the website.
All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on the website and all content (including all applications) located on the site shall remain vested in Fernwood Group Limited or its licensors (including other users). You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use the website content in any way except for your own personal non-commercial use. You also agree not to adapt, alter or create a derivative work from any of the website content except for your own personal non-commercial use. Any other use of the website content requires our prior written permission.
The names, images and logos identifying Fernwood Group Limited or third parties (and their products and services) are subject to copyright, design rights and trade-marks of Fernwood Group Limited and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade-mark, design right or copyright of Fernwood Group Limited or any other third party.
By sharing any contribution (including any text, photographs, graphics, video or audio) with Fernwood Group Limited you agree to grant to Fernwood Group Limited , free of charge, permission to use the material in any way it sees fit (including modifying and adapting it for operational and editorial reasons) for Fernwood Group Limited services in any media worldwide (including on the website accessed by international users).
Copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material in any way including allowing others to use it.
In order that Fernwood Group Limited can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any UK laws, that you have the right to Fernwood Group Limited permission to use it for the purposes specified above, and that you have the consent of anyone who is identifiable in your contribution or the consent of their parent / guardian if they are under 16 years of age.
Fernwood Group Limited may need to contact you for administrative or verification purposes in relation to your contribution, or in relation to particular projects. For full details of when and how we may contact you please see our Privacy Policy.
If you do not want to grant Fernwood Group Limited the permission set out above on these terms, please do not submit or share your contribution.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
The failure or delay of Fernwood Group Limited to exercise any right in these terms does not waive our right to enforce that right.
These terms shall be governed by and interpreted in accordance with the laws of England and Wales which shall have exclusive jurisdiction over any disputes.
Cookies
This site uses cookies
Our website uses cookies, as do almost all websites. The purpose of these is to help provide you with the best experience possible.
Cookies are small text files stored by your browser on your computer or mobile phone when you browse websites.
Our cookies enable us to:
- Make our website work as expected
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook and Twitter
- Continuously improve our website for you
- Track visits to the sites articles so we know what kind of information is popular for our visitors
We do not use cookies to:
- Collect any personally identifiable information
- Collect any sensitive information
- Pass personally identifiable data to third parties
- You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your web browser are set to accept cookies we understand because of that, and your continued use of our website, you are in agreement of how we use cookies. Should you wish to remove or disable cookies please follow the instructions below, however doing so will likely mean that our site will not work as you would expect.
We use cookies to make certain functions on our website work including:
- Allowing you to vote in polls
- Blocking the ip addresses of known or potential hackers
There is no way to prevent these cookies being set other than to not use our site or disabling them in your browser settings.
Like most websites we include functionality provided by third parties. Our site includes the following which may use cookies:
- Google Maps
- Other embedded content
- Disabling these cookies will likely break the functions offered by these third parties
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac OS X or Windows PC) which helps to identify how our site works on particular platforms. This helps us to continuously improve our website. These so called “analytics” programs also tell us, on an anonymous basis, how people reached this site (e.g. from google) and whether they have been here before helping us develop our services.
Google Analytics – you can opt-out of being tracked by Google Analytics (we’d prefer you didn’t though as this data is seriously helpful to us in improving our website and therefore your experience on it https://tools.google.com/dlpage/gaoptout)
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our, and a large proportion of the world’s, websites as cookies are a standard part of most modern websites.
Mozilla Firefox
To block cookies or change cookie settings in Firefox, select ‘options’ then choose ‘privacy’. Since Firefox accepts cookies by default, select “use custom settings for history”. This will bring up additional options where you can uncheck ‘accept cookies from sites’ or set exceptions, ‘accept third party cookies’, and decide how long cookies will be stored (till they expire, till you close the browser, or ask you every time). You can also see the list of stored cookies and delete those you don’t want manually. You also have the option of deleting all cookies either from the history window or the privacy window. Permissions for blocking or allowing cookies for single sites can also be set via the Permissions tab.
Google Chrome
To block cookies or change cookie settings in Google Chrome, click on the wrench (spanner) on the browser toolbar. Choose ‘settings’, then ‘under the hood’. Find the ‘privacy’ section and click on ‘content settings’. Then click on ‘cookies’ and you will get four options allowing you to delete cookies, allow or block all cookies by default or set cookie preferences for particular sites or domains.
Internet Explorer
To block cookies or change cookie settings in Internet Explorer, select Tools (or the gear icon), Internet Options, Privacy. You can choose from a number of security settings including Accept All Cookies, Block All Cookies and intermediate settings that affect cookie storage based on privacy and whether cookies set allow third parties to contact you without your explicit consent.
Safari
To block cookies or change cookie settings in Safari 5.0 and earlier, go to Preferences, Security and then Accept Cookies. You can choose from Always, Only from sites you navigate to or Never. In Safari 5.1 and later go to Preferences, Privacy. In the Block cookies section choose Always, Never or From third parties and advertisers.
You now have all the information you need to manage and delete cookies, but please don’t forget that doing so might mean the web doesn’t look quite the way you would expect.
